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Security & Legal PoliciesSecurity & Legal Policies
This policy outlines the type of information naturopath.co.nz collects from you via this website (the "Website"), the way we use such information, and the procedures we use to keep such information strictly confidential. This policy also outlines the terms and conditions of your use of the website and its content.
The Naturopaths Ltd. (naturopath.co.nz) takes every reasonable precaution to protect our users' personal privacy and information. When users submit sensitive information via the naturopath.co.nz website, their information is protected both online and off-line. The Naturopaths website is funded entirely by Eric Bakker ND.
E-Commerce Security
We use a PCI Compliant third party payment gateway (DPS) to process credit cards online. We do not store your credit card details online. All credit card transactions are processed online in real time and protected by industry standard security stands. eg. SSL.
Please click here to read our payment gateways privacy policy or paste the following link in your browser: http://www.paymentexpress.com/about/about_paymentexpress/privacy_policy.html SSL (Secure Sockets Layer)
When you purchase products or book events via our website, a secure server is used. We use industry standard data encryption for transmission of any personal information including credit card details you provide online. Known as SSL (Secure Sockets Layer) protocol, you can check this is acive by looking for the padlock symbol on many browsers. SSL allows a secure connnection between your web browser and our web server, using a private (or secret) key to enrypt the information. This encryption provides greater consumer protection than many forms of offline credit card payments.
At naturopath.co.nz , we are committed to preventing others from unauthorised access to the sensitive and personal information you provide to us, and we maintain commercially reasonable procedures and the best technology designed for this purpose. The naturopath.co.nz website has reasonable technical and organisational security measures in place to protect the loss, misuse or alteration of information under our control. However, we cannot guarantee naturally that unauthorised third parties will never be able to defeat those security measures or use your personal information for improper purposes. When our registration or order form asks users to enter sensitive information, such as credit card number, that information is then encrypted and is protected with the best encryption software in the industry, 128-bit SSL. While we use 128-bit SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. The computer servers that store personally identifiable information are in a secure environment. Your Consent
By using the naturopath.co.nz website, you consent to the collection and use of certain information in the manner we describe and you agree to be bound by the terms of use as set forth herein in these particular terms and conditions.
Notification of Changes
The practices and policies contained in this policy are subject to change at any time without prior notice. If we decide to change our policies, we will post those changes on this website and inform you as soon as we make changes. Information collected before changes are made will be secured according to the policy in place at the time such information is collected notwithstanding future changes to this policy. The practices and policies in this policy replace all previous notices or statements with respect to the same subject matter.
Opt-out or Termination of User Accounts
At naturopath.co.nz, we strive only ever to send emails to those who actually want to receive them! If you longer wish to receive future emails from us, then please "unsubscribe" If you the user decide to have opted out of all communication with the website naturopath.co.nz, or you have decided to delete or deactivate your account, naturopath.co.nz will not contact you again nor will your personal information at any future time be used by any of our staff in any manner. (without your full approval and permission)
The Information We Collect
We request information from the user on our secure order form. A user must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number and the expiry date). This information is used for billing purposes and to fill the customer's orders. If we have trouble processing an order, the information is used to contact the user. This information is only shared with other companies who work on behalf of naturopath.co.nz to provide a product or service to you. Unless we tell you differently, these companies do not have any right to use the personally identifiable information we provide to them beyond what is necessary to assist us. We may also use this information to inform you of additional goods and services about which you might be interested or to customise your experience and use of the Website.
We may ask you for personally-identifying information in connection with a promotion or survey. Any email you receive from us, or third parties authorised by you to send email, will contain additional opt-out or unsubscribe options in the email with instructions on how to unsubscribe from receiving future emails.
We may automatically gather general statistical information about our website and visitors, such as IP addresses, browsers, pages viewed, number of visitors, goods and services purchased, transactions completed, etc. To do this, we use action tags and cookies provided by our site analytics and marketing partners. Although these partners log the information coming from our site on our behalf, we authorise how that data may and may not be used.
The Way We Use Your Information
Our aim is to provide information & products that best suit your needs, therefore we evaluate your personal communications with us in an effort to bring you the products which best suit your tastes.
In addition, we use your information to improve our marketing and promotional efforts, to statistically analyse site usage, to improve our content and product offerings and to customise our site's content, layout, and services.
We may use your information to deliver information to you that, in some cases, is targeted to your interests, such as targeted banners, new products, services and promotions. At times we may ask you to provide us voluntarily with additional information regarding your personal or business interests, experience or requests, which we may use to customise our products and services for you which best suit your needs and requirements.
If you place a request for products or services, we use your personal information to ship your order; if the products or services are from a retail partner, we may provide your relevant information to that retailer for purposes of the transaction. If you establish a credit account with us or our providers, we collect additional information, including billing information, credit card number and expiration date, and tracking information from checks or money orders.
We may also use or disclose information to resolve disputes or investigate problems. We may disclose or access information whenever we believe in good faith that the law so requires or if we otherwise consider it necessary to do so to maintain service and improve our products and services.
E-Newsletter
Users who no longer wish to receive our Naturopaths e-newsletter may opt-out of receiving these communications by following the instructions on the e-newsletter. Just hit the "unsubscribe" hyperlink at the bottom of your email newsletter which is located at the bottom of the respective page. It is a simple one-click procedure.
Links
Naturopath.co.nz contains links to other sites. Naturopath.co.nz is not responsible for the privacy practices or the content of such other sites. By including links to other websites, we neither endorse such sites nor guarantee that the information they contain is accurate. We encourage you to be aware when you leave our site to read the privacy statements of every linked website as the privacy policies of each may differ from ours. This privacy statement applies solely to the naturopath.co.nz website.
We Welcome Feedback
We welcome feedback, questions and comments about our products, services and this Website. As a general policy, we do not accept unsolicited ideas for products or services through this Website, nor we do not accept or host third party advertisements on this website. All communications and other materials (including, without limitation, unsolicited ideas, photographs, drawings, suggestions, or materials) you send to this Website by e-mail or otherwise are and shall remain the sole and exclusive property of The Naturopaths Ltd. and may be used by us for any purpose whatsoever, commercial or otherwise, without compensation to you.
Intellectual Property (IP)
The Naturopaths Ltd. is the exclusive owner and or licensee of the content, products and services ("Content") offered on the naturopath website and retains all proprietary rights in and to such Content, including all copyrighted material, trademarks, and other proprietary information of The Naturopaths Ltd., and its licensors. Except for that information which is in the public domain or for which you have been given written permission, you may not copy, modify, publish, transmit, distribute, perform, display, or sell any such proprietary information.
Warranties and Warranty Disclaimer
You agree that your use of the Website is done entirely at your own risk. The Naturopaths Ltd. does not warrant that your use of the Website will be uninterrupted or error free. The Naturopaths Ltd. is not responsible for any incorrect or inaccurate Content posted on the website, whether caused by The Naturopaths Ltd., Members, non-members, agents, representatives, partners or licensors. The Naturopaths Ltd. assumes no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorized access to, or alteration of, user or Member communications. The Naturopaths Ltd. is not responsible for any problems or technical malfunction of any telephone network or lines, computer online systems or access, servers or providers, computer equipment, software, failure of email on account of technical problems or traffic congestion on the Internet or at any website or combination thereof, including injury or damage to users and/or Members or to any other person's computer related to or resulting from participating or downloading materials in connection with the services. The Naturopaths Ltd. makes no warranties and shall have no liability for any claim of copyright, trademark or patent infringement based on your use of or combination of any third party product or software with the services, or any part thereof, (unless authorized in writing by The Naturopaths Ltd.) if such infringement would have been avoided by the use of the services without the use of other software, hardware or products.
Indemnification
You hereby agree to indemnify and hold harmless The Naturopaths Ltd., its subsidiaries, affiliates, officers, agents, licensors, partners and employees, from any loss, liability, claim, or demand, including reasonable llegal fees, made by any third party due to or arising out of your use of the Website, Content and services in violation of this Agreement and/or arising from a breach of this Agreement.
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